I want to commend the Creo customer support, especially one individual I’ll leave unnamed for privacy but go with E.L. Instead- He helped me tremendously through email support.
I recently had to change my shipping address due to life situations and he helped me not once.. but twice; when I suddenly had to change the shipping address once again due to some unfortunate circumstances.
He was helpful, professional yet passionate about his work, and proficient in answering the double checking to make sure the updated address was correct both times around.

CreoCards and Creo as a company I hope grows and blossoms into a beautiful business. I can sincerely recommend them to anyone, not only for their friendly customer service.. but the quality of their products in what I’ve bought in the past. They have passionate and welcoming employees who seem to really love their job and work ethic!

Sincerely, a satisfied Customer.

Lovely

Verry fun!

they were so patient and understanding with me. i had some issues with shipping but they were able to help me get it all sorted out, and my cards arrived in perfect condition. they’re super high quality too, and i displayed my favorite one in my phone case. highly recommend!

I was informed that my package was being returned because the courier said my "addresses is not valid". That felt suspicious because this was the 2nd time I was ordering. I haven't changed my residence so what was the problem?

Great thing that this was communicated to me immediately.

CREO ironed it out with the courier. Within a day I got feedback that it will be delivered. The next day, I finally got my long-overdue birthday gift 😊 Not only that, they made sure I got the package by email confirmation. I really appreciate this, CREO! Thank you so much!

Even when my HCTCG (s2) order was stuck in customs, the support team kept updating me as to its progress. In the end, it was received and I am very pleased with their communication!

It was a great customer experience with CreoCards, I ordered a JackPack for my son, and I needed some help with overseas delivery, and the team of CreoCards was most helpful and assisted me along the way. My son was really super happy with the product!!

The cards look gorgeous and so does the deck box. Costumer service is also phenomenal. Canada Post screwed up my delivery and Creo customer service helped me until it was safely delivered yesterday. They were diligent and kept me updated on the whole situation.
This is my second time buying from them and I plan on doing so again in the future.

I ordered from the hermit craft alter ego TCG pack collection. The quality itself is fantastic, the artwork is just beautiful and I got a large range of different cards including a lot of full arts.
Alongside the fantastic quality the customer service is also incredible. There was some issues with my cards getting to me due to a mistake I believe I made when inputting my address and the CREO team was incredibly communitive and worked hard to help me out!
10/10, I will likely find myself ordering from here again. If your thinking about it, it is 100% worth it.

Had to change my delivery address. Support was nice and helpful, even responding quickly.

I absolutely adore Creo, from the extremely high quality of their cards, to how incredibly responsive and helpful they are when something happens during the shipping process. Creo is definitely one of my favorite companies to see creators working with.

Clear and keeps my cards safe

As always, ordering from CREO was a delightful process. Even when the cards got stuck in customs, they were extremely kind and helpful. The cards look amazing as well! I very much enjoyed opening them and look forward to trading.

So I recently ordered 2 sets of the cards from docm77, and I did it the day I moved from Michigan to Iowa and put in the wrong address and they were very helpful with correcting the issue. And to say again the issue was my fault and had nothing to do with the company. Will definitely be ordering from them again. 10 out of 10 for service and response time. Thanks

Great cards and fast delivery