Let customers speak for us
from 461 reviewsA few days after placing a preorder, I realized my order was for the wrong item (wrong team colors in the game box). I contacted support to ask for a swap, and the next day they were able to swap it out for the one I wanted. I received a new confirmation email and everything was at the cost I originally paid (there was a discount at the time of purchase). Customer support was friendly and hassle free.
Had a question that I needed to know before preordering Zedaph's coin, and the response was very quick and informative. It's a breath of fresh air being able to ask a question without having to go through menu after menu just to find that you're talking to a bot, so I was really happy that I was able to get through to someone who clearly takes pride in the company and wanting to give customer satisfaction. Thank you very much!
If I'm being honest, I don't understand the game, the cards or any of it really. Mainly because I'm a 52 year old man so there's that. But my daughter on the other hand LOVES these. And I've checked them when she got the first order and they are a high quality product.
But what really sets them apart is the customer service. These guys MULTIPLE TIMES have gone above and beyond to help solve issues (issues that were my fault and they still helped resolve them), they helped when I had an address change with a pre-order sitting out there. In a time where customer service is a lost art, these guys are as good as it gets and if my daughter likes them, I'll continue to happily be a paying customer.
Thank you for all your help!
Went above and beyond to make sure my order was correct and would get to me. Wonderful customer service
Thank you Beef and Luke for rekindling the love I had for card collecting! I’ve been watching Hermitcraft pretty much since the beginning and I love the fact that something created in the server is now something we can literally hold in our hands! Let’s not forget about how amazing the art is too! These cards are beautiful 🫶🏼. Thank you guys (and Mrs.Beef) for making this real and for creating a wonderful piece of nostalgia that we can look back on, and play, for years to come🙏🏻
I have been waiting over a year for the jack pack and I can't believe they are almost here
👁️👅👁️💅
my cat
CREO has always been great to purchase from! Have bought stuff from them twice and have always been extremely satisfied with every purchase! The quality is fantastic, and they are pretty accurate when it comes to estimated delivery dates! 10/10 would recommend!
Great quality product
It’s so cool seeing that the Hermits have their own card game IRL that I can hold with my two hands.
Bought Mumbo not remembering that I have a prop of Grumbot from season 7. Now I have him and Grian propped up next to Grumbot all the time now.
Bought Grian not remembering that I have a prop of Grumbot from season 7. Now I have him and Mumbo propped up next to Grumbot all the time now.
I love these 👍, would recommend
came in perfect condition. very nice and worth the purchase!
My favorite! Love everything about this rare piece.